Return and Refund Policy
Last updated: May 14, 2023
Thank you for shopping at Beneficia Fish Goods and Wholesalers Co. LLC.
If, for any reason, You are not completely
satisfied with a purchase We invite You to review our policy on refunds and
returns.
The following terms are applicable for any
products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is
capitalized have meanings defined under the following conditions. The following
definitions shall have the same meaning regardless of whether they appear in
singular or in plural.
Definitions
For the purposes of this Return and Refund
Policy:
Company (referred to as either “the
Company”, “We”, “Us” or “Our” in this
Agreement) refers to Beneficia Fish Goods and Wholesalers Co. LLC, Beneficia
Fish Goods and wholesalers Co. LLC, Dubai, UAE .
Goods refer to the items offered for
sale on the Service.
Orders mean a request by You to purchase
Goods from Us.
Service refers to the Website.
Website refers to Beneficia Fish,
accessible from https://www.beneficiafish.com
You means the individual accessing or
using the Service, or the company, or other legal entity on behalf of which
such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within the day.
The deadline for cancelling an Order is 24 hours from the time on which You received the Goods or on which a third party
you have appointed, who is not the carrier, takes possession of the product
delivered.
In order to exercise Your right of
cancellation, You must inform Us of your decision by means of a clear
statement. You can inform us of your decision by:
By email:
info@beneficiafish.com
By phone number:
+971569955878
We will reimburse You no later than 14 days
from the day on which We receive the returned Goods. We will use the same means
of payment as You used for the Order, and You will not incur any fees for such
reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a
return, please make sure that:
- The Goods were purchased in the
last 24 jours - The Goods are in the original
packaging
The following Goods cannot be returned:
- The supply of Goods made to
Your specifications or clearly personalized. - The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly
or where the date of expiry is over. - The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were
unsealed after delivery. - The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole
discretion.
Only regular priced Goods may be refunded.
Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to
You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk
of returning the Goods to Us. You should send the Goods at the following
address:
Beneficia Fish Goods and wholesalers Co.
LLC. UAE
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and
trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns
and Refunds Policy, please contact us:
By email:
info@beneficiafish.com
By phone number:
+971569955878